Consequence Scanning: Bridging the Digital Divide

In an increasingly digital world, the importance of promoting digital equality cannot be overstated. Digital equality ensures that all individuals and communities have the opportunity to access, understand, and benefit from technology. Consequence Scanning, a method developed to identify and mitigate the unintended consequences of technological developments, plays a crucial role in achieving this goal. Developed by Doteveryone, a UK-based think-tank, Consequence Scanning has become a vital tool for organisations striving to create a fair and safe digital environment.

Understanding Consequence Scanning

Consequence Scanning is a proactive approach designed to identify and address the potential unintended consequences of technology. This method encourages developers, companies, and policymakers to consider the broader impact of their technological innovations before they are implemented. By systematically evaluating the potential outcomes, stakeholders can take steps to mitigate risks and enhance the positive effects of technology.

Consequence Scanning was developed by Doteveryone, a think-tank founded in 2015 to advocate for responsible technology and innovation. The method has been widely adopted by various organisations, including Salesforce, which continues to implement frameworks and processes created by Doteveryone through their Office of Ethical and Humane Use of Technology .

The Six Categories of Unintended Consequences

Unintended consequences often fall under six main categories, which Consequence Scanning helps mitigate:

1. Imbalance in the Benefits of Technology: Technology can disproportionately benefit certain groups while leaving others behind. Consequence Scanning helps ensure equitable access and benefits for all.

2. Unforeseen Issues: New technologies can introduce unexpected problems. By identifying these potential issues early, organisations can develop strategies to address them.

3. Erosion of Trust: Misuse of technology can erode public trust. Consequence Scanning fosters transparency and accountability, helping to build and maintain trust.

4. Impact on the Environment: Technological advancements can have significant environmental consequences. This process helps organisations consider and reduce their ecological footprint.

5. Changes in Norms and Behaviours: Technology can alter societal norms and behaviours in unintended ways. Consequence Scanning helps anticipate these changes and manage their impact.

6. Displacement and Societal Shifts: Innovations can lead to job displacement and societal shifts. This method aids in creating strategies to mitigate these effects and support affected communities.

Achieve Foundation: Promoting Digital Equality

Achieve Foundation is a non-profit organisation dedicated to helping individuals and communities become happier, healthier, and better off by being digitally able, equal, and safe. By leveraging Consequence Scanning, Achieve Foundation works to ensure that technological advancements benefit everyone, not just a privileged few.

How Achieve Foundation Utilises Consequence Scanning

1. Workshops and Training: Achieve Foundation conducts workshops and training sessions to educate communities about the potential impacts of new technologies. These sessions include Consequence Scanning exercises to help participants understand and mitigate potential risks.

2. Policy Advocacy: The foundation advocates for policies that promote digital equality and responsible technology use. By working with policymakers, Achieve Foundation ensures that the principles of Consequence Scanning are integrated into legislative frameworks.

3. Community Support: Achieve Foundation provides support to communities disproportionately affected by technological changes. This includes offering digital literacy programs and resources to ensure everyone can participate in the digital world.

4. Collaborations with Tech Companies: By partnering with technology companies, Achieve Foundation encourages the adoption of Consequence Scanning in the development and deployment of new technologies. This collaboration helps create products and services that are beneficial and accessible to all.

The Importance of Digital Equality

Digital equality is essential for creating a just and inclusive society. Without it, existing inequalities can be exacerbated, and new ones can emerge. Consequence Scanning ensures that the development and implementation of technology consider the needs and rights of all individuals and communities.

By embracing Consequence Scanning, organisations like Achieve Foundation can help bridge the digital divide, fostering an environment where technology serves as a tool for empowerment and equity. As we continue to innovate, it is crucial to remain vigilant about the potential consequences and strive to create a digital landscape that benefits everyone.